We want you to have the best possible learning experience, so for best results, view this Web-based training with:

• A high-speed internet connection
• Your Web browser maximized and any windows (including Favorites or Bookmarks) closed
• A resolution of 1024 x 768 or higher
• Internet Explorer 5.0+, Mozilla FireFox 1.0+ or Netscape 6.0+
  • Download Internet Explorer
  • Download Mozilla FireFox
  • Download Netscape
• Macromedia Flash Player installed
  • Download Flash Player
• Sound enabled (for optional installation videos)